How to Effectively Address an eBay Complaint
I've had a frustrating experience with eBay and I'm trying to figure out the best way to file a formal complaint. Any tips on how to navigate their system effectively would be appreciated. If you've gone through this process before, how did you manage it and what was the outcome? Any shared experiences or advice would be really helpful.
I purchased a $2583, 250 pound electric scooter on 7/30/26 that was attempted to be delivered 8/27/26 but the delivery truck couldn't make to my street. They said I could have it delivered on the side of road, assemble it in the street and find somebody to get it to my house or return it to the seller. I returned it to the seller and started a refund. Then e bay told them they made an attempt and therefore didn't owe me a refund. Now, no scooter, No refund and case closed by e bay and no further APPEAL.
