Disgraceful Scam
I had a problem with a return. I requested the seller to mail a printed return label to me. The seller refused. I talked to several CS agents [at least I attempted to - most of the people who called me were not American-English speaking people with accents so heavy only a single word now and then could be understood.]
One person [Nick] who had no accent told me he would put the case on hold for 5 days and at the end of that time if the seller had not sent the label, I would be refunded with no need to return the item sent in error. After this time period ended, I was told my case had been closed and no refund would be made because I had not returned the item in question! What the ....!
I filed an appeal and very quickly ebay made a decision without asking me any questions and most likely not investigating a single thing about this issue!
ebay, without investigating anything made the decision to uphold the original, uninvestigated decision based on the one simple fact that the item had not been returned!
What is the use in appealing a decision based on an uninvestigated issue? Why wouldn't ebay investigate a case with conflicting statements made by ebay?
ebay did not take the time to investigate anything, gave no reason for this quick decision, spent no time in confirming or not confirming my statements - They asked no questions of me and made no provision for me to protest this unfair, uninvestigated, pathetic biased decision!
It is well known that ebay is biased on the side of the seller!
ebay made a determination without investigating anything pertaining to this issue and ignoring statements made by their employees!
ebay made a disgraceful decision but, Hey, it's not their money, right? ebay is a scammer!
