Authenticity Guaranteed is Bogus | Jewelry & Watches

goldenegg225 · 2022-11-18T18:31:50.552000Z

As a seller we have consistently run into serious problems with eBay's Authenticity Guaranteed process. We have two GIA educated gemologist that take care of our in store evaluation of gemstones and also verify designer products. Whoever is authenticating items for eBay is either incompetent, doesn't care to thoroughly evaluate items, or is purposefully sabotaging the platform. Seller's have no recourse to challenge the "authenticator's " determination or communicate with them or the buyer in any way prior to the sale being cancelled. As a shareholder in eBay, this makes me concerned about the long term prospect of the platform's stock price and ability to retain sellers. As a business, our company will be forced to explore other alternatives for our primary e-commerce platform in the category of fine jewelry sales.

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Authenticity Guaranteed is Bogus | Jewelry & Watches | eBay Community