necklace not received by buyer | Jewelry & Gemstones Board Group

dins9187 · 2023-04-01T14:16:03.503000Z

I sold a rhinestone necklace on March 9th and sent out same day and buyer never received it. Checked tracking and the post office never delivered. So buyer opened a case and Ebay reviewed it and ruled for the buyer and charged the purchase price from my account. I have appealed the decision. My question to all of you why I am being charged for something the post office lost. Totally understand why the buyer should be refunded but really think I should not be charged for a lost item. Anyone else have this issue with Ebay. First time for me. Didn't have the package insured. Guess I'm out of luck.

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necklace not received by buyer | Jewelry & Gemstones Board Group | eBay Community