Watch didn’t get sent to authenticator
Hello,
I purchased a watch from a seller on Ebay, with the authenticity guarantee($2k and over), but it looks like the seller got my address instead of the authenticators address to ship to, and now it’s being shipped directly to me.
Has anyone else have this happen to them? I didn’t see an option to ship directly to me on check-out.
Am I suppose to get it authenticated on my own now? Thanks and really hope someone can fill me in.
2 comments
jklfindings
·2 years agoI'm guessing you are referring to a Cartier Tank with leather band? If this is the watch, it was purchased from a store in Canada, and you're listed as being in the US. This is most likely the issue. Best thing to do is get in contact with eBay and figure out what happened. Worst case scenario is a return.
valueaddedresource
·2 years ago@sunhee545 check out the FAQ for watch authentication here:
https://www.ebay.com/authenticity-guarantee/watches
What items are “eligible†for Authenticity Guarantee?
Currently, watches listed in the primary category of wristwatches and sold for $2,000.00 USD or more are eligible for the Authenticity Guarantee service. Watches listed in the primary category of wristwatches and sold for $500-$1,999.99 USD are eligible for the add-on Authenticity Guarantee service. In addition, Auction items in the wristwatch category that are expected to sell above $2,000.00 USD are also included in the service.
Smart watches, watch parts, and accessories are not eligible for authentication. Items specified as customized will not be authenticated. Customized is defined as original brand parts that have been replaced with non-brand parts, or parts not original to the model or era, or components that are modified from the original design. Listings that offer only local pickup or items shipped to P.O. Boxes will not be eligible for Authenticity Guarantee. Any item purchased using an offline payment method will not be eligible for Authenticity Guarantee.
Only items purchased on eBay.com are eligible for Authenticity Guarantee. Items that are listed on eBay.com from select sellers located in Japan for delivery to a buyer located within the US are eligible for Authenticity Guarantee. However, items that ship to a buyer address outside the continental U.S. are not eligible for the service.
Do any of those exclusions apply to your purchase?