Policy adjustment unfair to both merchants and buyers

Summary: misslisted is concerned about a new eBay policy affecting merchants and buyers of fragrances and vintage perfumes, describing it as restrictive and harmful. The policy deems low-fill, unopened bottles a violation, which misslisted argues is unjust, especially for collectors. They believe this was implemented due to a complaint and warn eBay that such policies could result in a loss of business. kensgiftshop and stainlessenginecovers add that selling used or opened perfumes has been restricted since COVID, and not all buyers find the policy unfair.

Recently, eBay instituted a new policy affecting merchants of fragrances and Vintage perfumes that is harmful to both buyers and sellers. This policy is restrictive.

It says it is a "policy violation" to have low-fill bottles, which are still unopened and in new condition; eBay sanctions the sellers for having "non-full" bottles and restricts the buyers' choices. For collectors of rare fragrances, this is a travesty and is just plain wrong. Apparently, this was done because a user complained.

If the seller lists the bottle as NEW, has pics of the unopened bottle, and describes it as a "low fill", there is not a reasonable issue. Sometimes a low fill can even come from a manufacturer. I know this because I am a perfume collector.

This is an example of everyone being affected because a person complained.

It's also true that spray bottles that have a non-removable spray attachment should be able to be sold as "Used", becuase the product can not be adulterated.

It would behoove eBay to remember that there are other sites out there with less restrictive policies; both merchants and buyers can "vote with their feet", and eBay is likely to lose business (as well as anger customers) with this policy.

This policy needs to be reversed.