Sandbox "sell/fulfillment/v1/order" returns empty result list despite existing orders
Hi,
I'm trying to follow this guide on how to get unfulfilled orders from the API.
I'm currently using the sandbox and testing API requests through the API explorer
I've successfully set up and purchased an offer and its created a new order. Order "02-00000-38091".
I can verify this order exists by retrieving the order from the getOrder endpoint "sell/fulfillment/v1/order/02-00000-38091" this works fine. Truncated sample below:
{
"orderId": "02-00000-38091",
"legacyOrderId": "110588580459-10000003863110",
"creationDate": "2025-12-04T01:15:32.000Z",
"lastModifiedDate": "2025-12-04T01:15:32.000Z",
"orderFulfillmentStatus": "NOT_STARTED",
"orderPaymentStatus": "PENDING"
}
The trouble comes when I try to use the getOrders endpoint to get all latest unfufilled orders.
Using "/sell/fulfillment/v1/order" with no filter parameters is supposed to return the last 90 days of data it returns an empty list. Sample below:
{
"href": "https://api.sandbox.ebay.com/sell/fulfillment/v1/order?limit=50&offset=0",
"total": 0,
"limit": 50,
"offset": 0,
"orders": []
}
I can get the orders list to work IF is supply it with the orderIds parameter. "sell/fulfillment/v1/order?orderIds=02-00000-38091". Truncated sample below:
{
"href": "https://api.sandbox.ebay.com/sell/fulfillment/v1/order?orderIds=02-00000-38091",
"total": 1,
"orders": [
{
"orderId": "02-00000-38091",
"legacyOrderId": "110588580459-10000003863110",
"creationDate": "2025-12-04T01:15:32.000Z",
"lastModifiedDate": "2025-12-04T01:15:32.000Z",
"orderFulfillmentStatus": "NOT_STARTED",
"orderPaymentStatus": "PENDING"
}
]
}
However I want to fetch based on the "creationdate" filter. For example "order?filter=creationdate:%5B2025-12-01T00:00:00.000Z..%5D"
This however returns the empty list again. I've tried other combinations of filters and they all return an empty list.
Is there something wrong with the sandbox or am I doing something incorrectly?
developer-support@ebay.com
Hello @carto-361,
Thank you for your post!
We've reviewed your query, and to provide you with the best possible assistance, we need some additional information. Specifically, we require the API request you've made, the API response you received, and the rlogid found in the response headers. In relation to this, we kindly ask you to submit a support ticket through this link: eBay Support Tickets for assistance, which is a complimentary service. This will help us address your issue more effectively.
Additionally, please remember not to share these details here in the forum post, as they may contain confidential information that, if exposed, could lead to security concerns.
Best regards,
eBay Developer Support
znts-wholesale-global
·8 months agoI used prod and don't have any problem.