Inquiry Regarding Production Topic ID for New Order Notifications (Replacing Legacy ItemSold)
Hello eBay Developer Support Team,
I am writing to inquire about the correct topicId for subscribing to new order notifications via the modern REST Notification API in the Production environment.
We are migrating from older systems and have found that the legacy topic ITEM_SOLD (from the SOAP Platform Notifications) is no longer supported in the new API. Our testing has confirmed the following:
A call to the getTopics endpoint (using a valid Application Token) does not include ITEM_SOLD or any other obvious topic related to new orders in its response.
A direct attempt to createSubscription for the topicId ITEM_SOLD fails with error 195014, stating that "The subscription cannot be enabled since the topic or payload is no longer supported."
This confirms that ITEM_SOLD is not the correct topic to use with the REST Notification API.
Could you please provide us with the following crucial information:
What is the correct and current topicId that we should use to subscribe to notifications for newly created orders in the Production environment?
Does our application require any additional review or approval to be granted access to this specific order-related topic?
Our Application ID is: sokhoonk-tradeebe-PRD-293e580d4-ed175b86
Thank you for your time and assistance.