Fulfilment API - Mark as Dispatched not working anymore | Fulfillment

Fulfilment API - Mark as Dispatched not working anymore

As the title says - calling

https://api.ebay.com/sell/fulfillment/v1/order/{orderId}/shipping_fulfillment

either with or without the fields

"shippedDate": "<shippedDate>",
"shippingCarrierCode": "<shippingCarrierCode>",
"trackingNumber": "<trackingNumber>"

does not mark the respective items / orders as shipped anymore...

Does somebody know who I can address this issue best to?

Kind regards,

Silvan

platinum-collectibles

Posted 2 years ago·Last reply 1 year ago

10 comments

fastjoemoto

·1 year ago

Hello, it is not working for us. I'm getting status code 201 Created but when I check the order it still does not have any tracking information.

speedcubes-fr

·2 years ago

Unfortunately, it is not working yet for us. (ebay.de)

easydevkits

·2 years ago

Also for me: It's working again!

platinum-collectibles

OP2 years ago

The bug seems to have been fixed, the API calls are marking the orders / lineitems as shipped for me now

platinum-collectibles

OP2 years ago

@miriam@ebay @patrick@ebay

Can you please forward this issue to the eBay API dev team?

Customer support didn't even know what I was talking about, and I am not paying the premium developer support hour rate to report a bug for you 🙂

speedcubes

·2 years ago

14197 View listings

We have the same issue on ebay.de
This needs to be fixed in a timely manner

real.bidets

·2 years ago

Same issue with the UK ID

easydevkits

·2 years ago

Exactly the same for me. It stopped working a few days ago. I add only this as request body:

{
    "lineItems": [
        { 
          "lineItemId": "12345678901234", 
          "quantity": "1" 
        }
    ]
}

The documentation says that's all what i need to send. https://developer.ebay.com/api-docs/sell/fulfillment/resources/order/shipping_fulfillment/methods/createShippingFulfillment

As response I get status code 201 created. So far so good.

But when I afterwards get the fulfillment back via https://api.ebay.com/sell/fulfillment/v1/order/{orderId}/shipping_fulfillment I see this response

{
  "total": 0,
  "fulfillments": []
}

When I test this for a fulfillment a few days ago I get the correct response back:

{
  "total": 1,
  "fulfillments": [
    {
      "fulfillmentId": "999",
      "shippedDate": "2024-07-10T15:48:27.000Z",
      "lineItems": [
        {
          "lineItemId": "12345678901234"
        }
      ]
    }
  ]
}

It's also the same behavior in the API test tool at https://developer.ebay.com/my/api_test_tool

I've tried the German site id "(77) Germany"

platinum-collectibles

OP2 years ago

hey,

yes, of course I had the line items...

My calls worked a few weeks ago and I didn't change anything syntax-wise.

It's just that eBay's fulfilment API doesn't mark items as shipped anymore while it should

And because there is no official bug report page that I'm aware of, and contacting tech support costs money (which is both insane by the way), I need to know how I can raise this bug to them

znts-wholesale-global

·2 years ago

1574 View listings

In your example payload, you don't have lineItems, did you try adding line items?