Fulfillment - Creating multiple shipments for a single item
Hello,
I am currently using the Fulfillment API to send tracking numbers of shipments to the paid order.
It is working, I can send the tracking numbers along with the carrier code.
Right after I sent the request, I can refresh the order page and I will see all my shipments associated with the order item.
But after a little while, like few minutes, if I refresh again, only one shipment will have stayed. It seems that the system is only keep one shipment for the line item.
If I add the shipments through the usual web interface, on the order page, sometimes the shipments stay and I can successfully add multiple shipments for one item.
How can I achieve that through the API ?
Thank you
3 comments
midwayusa_inc
·8 months agobumping this issue. We have a large product that ships alone so there's a separate tracking number for each quantity but eBay groups all of these under the same line item and then doesn't let me enter more than the one tracking number (except for on the web interface as OP mentioned)
znts-wholesale-global
·1 year agoIf you are asking for multiple trackings for one lineitem, then I don't think it is possible yet. Here is the response I received from eBay when I raised this request a while ago.
Hello ****** ,
Thank you for your patience.
We have the following update for your request.
Unfortunately, currently we don't support multiple tracking ids on Fulfillment API. The API { line item1, line item 2..... } ----> a single tracking id. It doesn't support { line item 1} -{ tracking 1} {lineitem 1} -{tracking 2} use case today. But but you can try the use case as below:
Request 1: { line item 1} -{ tracking 1}
Request 2: {lineitem 1} -{tracking 2}
In this case when Request 2 executes, The tracking2 will be overridden, there will not be multiple tracking numbers to lineItem 1.
However, We have added this feature request in our product backlog. Please stay tuned for announcements in APIs release notes: https://developer.ebay.com/docs or news: https://developer.ebay.com/news
Please let me know if this helps or if you need further assistance.
Best Regards,
eBay Developer Support
magasinchance
OP1 year agoThanks for your confirmation. Then we have to wait that they add this capability.
I think overall the Ebay API is well made, this would be a greater addition ; I often have line items that are "packs" and maybe coming from different sources so I would need multiple shipments