Fulfillment API responding with 30500 system error

I want to update tracking number for my order at Ebay and using this endpoint but got 500 in response.

API endpoint : https://api.ebay.com/sell/fulfillment/v1/order/{order_id}/shipping_fulfillment
payload (values are empty for posting):

{

"lineItems": [

{

"lineItemId": "",

"quantity": 1

}

"shippedDate": "",

"shippingCarrierCode": "",

"trackingNumber": ""

}

Response :

{

"errors": [

{

"errorId": 30500,

"domain": "API_FULFILLMENT",

"category": "APPLICATION",

"message": "System error."

}

]

}

Does anyone has any idea about resolving this?
Please suggest.

dhedha_13

Posted 2 years ago·Last reply 2 years ago

6 comments

znts-wholesale-global

·2 years ago

1574 View listings

Were you able to set the tracking detail as well? I am stuck on the shippingCarrierCode

znts-wholesale-global

·2 years ago

1574 View listings

Your lineitemid is also empty, so if that does not work then call get order and get the line item id form there and pass with the tracking information.

dhedha_13

OP2 years ago

Hey

I was passing all the details but I haven't shared it here since it was personal data.
My endpoint is working now. I used the similar shippedDate format like you and it worked for me.
API responded 201 created.

Thanks!

znts-wholesale-global

·2 years ago

1574 View listings

Try Screenshot 2024-02-05 212659.png passing the shippedDate, it worked for me.

dhedha_13

OP2 years ago

Let me try it. Seems promising to me.

shan8390

·2 years ago

I have also been getting the same error for the past week. Any fixes from the technical team?