errorId 32100 (Invalid Order Id)

We are calling Fulfillment API to shipmark our order, but we are getting an error which is as below:

{

"errors": [

{

"errorId": 32100,

"domain": "API_FULFILLMENT",

"category": "REQUEST",

"message": "Invalid Order Id: '**-*****-*****'",

"parameters": [

{

"name": "orderId",

"value": "**-*****-*****"

}

]

}

]

}

We are getting this error since 2 days only, before that it was working fine. Can anyone please help us on what could be the reason for this error.

Note: We have also checked the OrderId is correct and it matches on ebay portal and we are able to shipmark this order manually from ebay portal.

Thank You

tradepetproducts

Posted 3 years ago·Last reply 3 years ago

1 comment

mildredcarver

·3 years ago

Hey there i have some suggestions

If you encounter this error, here are some steps to troubleshoot and resolve the issue:

Verify Order ID: Double-check the order ID you provided in the transaction or API request. Ensure that it is accurate and matches an existing order in the system.
Check Order Status: If the order ID is correct, verify the status of the order in your system or database. It's possible that the order has been canceled, completed, or is in a state where it cannot be processed further.
Check API Integration: If the error occurs during API integration with a third-party service, review your API request parameters and ensure that you are passing the correct order ID to the API endpoint.
Contact Support: If you are still unable to resolve the issue, contact the customer support or technical support of the platform or service you are using. Provide them with the specific error code (32100) and the context in which it occurred. They may be able to assist you with troubleshooting and resolving the problem.
Log and Monitor Errors: Implement error logging and monitoring in your system to capture and analyze errors like this in real-time. This can help you identify patterns or recurring issues and take proactive measures to prevent them in the future.

Thanks and regards

MildredCarver