<span class="">Good afternoon, gentlemen. On May 16th, I ordered a Lenovo computer, order number [removed by moderator] and tracking code: [removed by moderator]. The carrier was DHL and the seller was [removed by moderator].
I still haven't received it. They say the shipment was cancelled. I need the computer sent to me as urgently as possible. I need the computer and not a refund. If it's a refund, it should be an additional 50% of the total value, i.e., €306, for moral damages, since I expected the computer and it wasn't delivered, even though I paid for it correctly. Please, I am requesting a positive and urgent response to this case. Can you do this for me?</span>
