Problem with a seller for this order #20-14117-69605
I made a purchase on January 21st. On January 23rd, the seller sent me a message saying they were sorry because they didn't have the item in stock. To this day, I have still not received a refund. I am really disappointed.
4 comments
paulgst-g_0
OP8 months agoThank you for the reply.
paulgst-g_0
OP8 months agoHow to open a case against a dishonest seller
krazzykats
·8 months agoReturns, items not received, and refunds for buyers on eBay
If more than 30 days have passed, contact your funding source and request a chargeback.
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christworks
·8 months ago@paulgst-g_0 I would be disappointed, too, if I had no idea how eBay worked or the protection eBay has put in place for buyers.
After the last delivery date has passed, file an Item Not Recived claim. The seller will have to respond to that within 3 business days. If they do not respond, then on the 4th day you can ask eBay to step in and refund you from that seller's account.
Do not deal directly with the seller in messages anymore. They will only try to stall you.