Production OAuth setup loops back to Auth'n'Auth and Create Ticket is missing

Summary: atelierkiyoi2 is facing difficulties setting up OAuth for their private eBay listing assistant. They have configured necessary settings but encounter a loop reverting back to 'Auth'n'Auth' and cannot create a support ticket due to a missing button. murtaya-0 reports experiencing the same issue.

Hello,

I am setting up OAuth for my own private eBay listing assistant.

My Production RuName has a Display Title, Privacy Policy URL, Auth accepted URL, and Auth declined URL configured. My support contact is activated.

However, selecting “OAuth (new security)” always shows “Configure the OAuth Settings.” Clicking “Go” returns to the same page, and the portal switches back to Auth'n'Auth.

In addition, the “Create Ticket” button is missing from My Tickets, so I cannot open a Developer Technical Support ticket.

Could someone from eBay please investigate this portal issue or advise how to enable OAuth / open a support ticket?

Thank you.