Newly created developer account immediately shows "Developer account is suspended"
Summary: premium_pool_und_garten is experiencing issues accessing their newly created eBay Developers Program account, as it shows "Developer account is suspended" upon login attempts. They have tried requesting a one-time PIN and password resets without success, as no emails are received. Since they cannot open a support case without logging in, they seek help from eBay Developer Support to check the status of the account, assuring that they only need access for personal analytics and inventory tools.
Hi,
I recently registered for the eBay Developers Program using a Gmail address. I never managed to log in successfully. When I try to sign in or request a one-time PIN, the page shows "Developer account is suspended".
What I have tried so far:
- Requesting the one-time PIN (shows the suspended message)
- Password reset (no email received)
- Checking spam/junk folder (nothing from eBay Developer)
I cannot open a support case because that requires being logged in, which is exactly what is blocked.
I am an active commercial seller on eBay.de and only want read access to my own selling data (Analytics and Inventory) for a private tool. No third-party user data involved.
Could someone from eBay Developer Support please check the status of this account? I am happy to provide the registered email address privately.
Thank you.
