New Developer Account Auto-Rejected - Need Manual Review for Inventory App
Summary: almos31 is developing an inventory management app for comic book collectors that integrates with eBay. They are facing issues registering a new Developer Account due to being auto-rejected, likely because their associated eBay account is new. almos31 is seeking assistance from a Community Mentor or staff member for a manual review to proceed with the development, as the app aims to benefit the eBay platform by driving new sellers and sales.
Hi,
I am building a third-party inventory management application designed for comic book collectors. The goal of the app is to allow users to authenticate via OAuth and seamlessly push their physical collections as new listings directly to their eBay seller accounts using the Sell APIs.
I attempted to register a new Developer Account using this email address, but I am repeatedly being auto-rejected due to "internal eligibility and risk controls." I suspect this is because the regular eBay account associated with this email is new and doesn't have an established selling history yet.
Since the automated support ticket system is locked for rejected accounts, I am posting here. Could a Community Mentor or staff member please escalate my application for a manual review? My app is entirely focused on driving new sellers, listings, and sales to the eBay platform.
Thank you for your help!
developer-support@ebay.com
Hello @almos31 ,
Thank you for your post!
If you want to address the rejection of your developer account, you can contact our Developer Account Support team, as they have the appropriate tools and access to help you. We kindly request you to submit a "Contact Us" request using the following link, and select the section titled "My account registration was rejected": https://developer.ebay.com/support/developer-account-support
Best Regards,
eBay Developer Support