Marketplace Insights API access request – Developer Support ticket portal failing
Hi,
I’m trying to request Marketplace Insights API access for my existing approved Production application, SpammKing Deal Finder.
My application already has Production Browse API access and is used by my UK sole-trader Pokémon TCG business, SpammKing TCG.
I am requesting access to:
https://api.ebay.com/oauth/api_scope/buy.marketplace.insights
The intended use is strictly read-only completed-sale market research for exact Pokémon cards and grades.
I tested my Production keyset using the client-credentials flow and received:
HTTP 400
invalid_scope
"The requested scope is invalid, unknown, malformed, or exceeds the scope granted to the client"
I understand Marketplace Insights is Limited Release and access is highly restricted.
I attempted to create a Developer Technical Support ticket with:
Platform: APIs
Product: Marketplace Insights API
Environment: Production
However, the support portal fails with:
"Failed to create CRM incident. Incident path not found."
Could an eBay Developer Support moderator please advise:
1. Whether my existing Production application can be considered for Marketplace Insights access;
2. Whether there is an approved partner/business onboarding route for access; and
3. How I should submit the request while the Developer Technical Support ticket form is failing.
I’m happy to provide my developer application details privately if required.
Thanks,
Sean
SpammKing TCG