Developer account activation denied — long-time seller requesting manual review: marcus-america
Summary: marcus-america, an active eBay seller with over 200 listings, requests a manual review of their developer account activation. Their application has been repeatedly denied due to "internal eligibility and risk controls" without specific reasons provided. They propose to use the Sell APIs for personal, internal use, aiming to streamline listing processes. marcus-america believes an initial application error might have flagged their account and seeks a human review of their situation, offering to supply any additional required information.
Hello eBay Developers Program team,
I'm requesting a manual review of my developer account activation, which has now been denied multiple times with the standard "internal eligibility and risk controls" message and no specific reason provided.
My situation:
Active eBay seller, seller ID marcus-america
Currently maintaining 200+ active listings in footwear and apparel
Account in good standing
What I'm building:
A private internal tool for my own seller account only. Specifically, I want to use the Sell APIs to:
Create draft listings in my own account
Upload photos to those drafts
Manage my own inventory quantities and listing updates
Retrieve my own order data for bookkeeping
This is single-user. No third-party users, no public-facing application, no resale or redistribution of eBay data, and no access to any account other than my own. The goal is to cut manual listing entry time so I can list more inventory on eBay.
Why I think this is an automated false positive:
My first application was submitted using an email address that didn't match my seller account. I believe that denial attached a flag to my identity, because my subsequent applications — submitted with my seller account email and with name, address, and phone matching my eBay account exactly — were denied the same way.
The appeal channel appears to auto-deny without human review, which is why I'm posting here.
My request:
Could someone please escalate this for manual verification against my seller account standing? I'm the intended use case for the Sell APIs — a seller managing end-to-end selling activity on eBay — and I'd appreciate a human reviewing the account rather than the automated check.
Happy to provide the denial emails, my developer account details, or anything else needed.
Thank you.
tobaccocardyahoo
·Sep 19, 2026 at 7:43 PMSpecific reasons are not provided for denial for trust and safety reasons.
Unless you can determine the reasons for the denial on your own and and remedy them in a meaningful way, there is unlikely to be any way forward.