Delay in shipping
Hello,
Good morning.
I bought an item from the US and it is "stuck" since February 28th due to the conflict in the Middle East, with no update on shipping status at all for over 2 months. I am afraid the item will get lost or cancelled and there will be no refund at the end because the time permitted to open a case with a result has passed... what can be done?
Thank you.
3 comments
waxu_93
·5 months agoIf the goods get lost, you have to bear the loss yourself. I've had losses three times already. What happened this year is simply ridiculous! One full plane shipment ran into problems and couldn't be cleared for entry into China, with the exact reason unknown. Later, the aircraft unloaded all the goods in Hong Kong. The agent planned to repackage the goods into small parcels and ship them into China again. In the end, the agent's employees sold off all the goods completely.
melda58
·5 months agoHave you contacted the seller to ask about any information the seller may have?
Rita
kensgiftshop
·5 months agoWhen was the last estimated delivery date?
What does tracking show?
Did you use a freight forwarder?