Wrong item | Buying | eBay Community

ftterry · 2025-06-20T04:06:24.448000Z

I received the wrong product. I have contacted the seller and they have received my product in Hong Kong. They also agreed to return it to them in Hong Kong, but the return has already arrived in New York. Because the return is subject to tax, DHL called the seller, but the seller did not answer the phone. I have reconfirmed the contact method and the seller's email with the seller, but the seller did not reply. Now DHL is reconfirming the seller's receipt and contact method? I have not received the product and the shipping fee, and the seller is not taking any action. I hope you can help contact the seller to resolve the problem? Because I cannot receive your phone support in Hong Kong, my product order number is 14-13032-11677, and I hope to hear from you.

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