Won auction but eBay won't let me pay because of shipping issue | Buying

twveene-0 · 2026-06-26T12:56:50.709006Z

Hello everyone,I'm hoping someone can advise me on what to do.I won an item through an auction on eBay. The listing stated that the seller ships to the Netherlands. However, after I won the auction, eBay now says that the seller does not ship to the Netherlands, so I cannot complete the payment.What's even stranger is that the seller's other current listings still show that they can be shipped to the Netherlands. I contacted the seller and asked if they could update the shipping settings or send me an invoice, but they don't respond to my messages.I also tried contacting eBay support, but I keep going around in circles in the Help section and can't find a way to reach a real support agent.Has anyone experienced this before? Is this a bug with eBay, or is there anything I can do? I want to pay for the item, but eBay simply won't let me complete the purchase. I also don't want to receive an unpaid item strike for something that is completely outside my control.Any advice would be greatly appreciated. Thank you!

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Won auction but eBay won't let me pay because of shipping issue | Buying | eBay Community