Why is everything so hard these days... | Buying

ambrrx · 2025-06-03T02:45:13.592000Z

I bought 10 items of clothing from a seller. All of his items for sale say "Returns: 60 days returns. Seller pays for return shipping." I decided to keep 7 pieces of clothing and return 3. I started returns on the 3. eBay gave me shipping labels for all three items AND charged my for the labels. (For example, on a used shirt that I paid $12, eBay refunded me $9.47.) I tried to speak to a customer service representative and the AI that they now use refused to allow me to speak to someone. I messaged the seller (who had a 100% rating and 4,643 feedback's) that eBay was charging me for returns when all 10 of the items of clothing say (seller pays for return shipping). The seller responded: "Hi, sorry to hear these donâ€™t fit, no worries on the return. Unfortunately I canâ€™t see anything between you and eBay on the return side. We do offer free returns so you may need to reach out to eBay for further clarification. Thanks!" and then again when I asked him if I should cancel the returns and let him handle it: Seller: Iâ€™m sorry but Iâ€™m not familiar with the return process from the buyer side. When a buyer needs a return eBay charges us for a shipping label for you to use to send the items back. If there are any issues beyond that we ask buyers to contact eBay ." If I only use one return label, I am sure eBay will only credit me for one return. (Silly me would like to save eBay/seller shipping charges and return all three in one package.) Any suggestions welcome.

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