Why can't we contact eBay directly any more
Like pretty much every other online retailer - though the bigger and richer the company, the worse this problem is (so you, too, Amazon, Meta, Apple, Microsoft etc, who are now so big, one **bleep**-off customer more or less, who **bleep** cares).
I want to get in touch with eBay about an issue, but it is nigh-on impossible to do so. Instead I (and others, too) am cycled through the same routine: what is it about? If it is not about any of the topics listed - selling, payments, feedback etc - it’s pretty much ‘go **bleep** yourself, we don’t want to talk to you.
It is literally going round in a circle, and I don’t doubt many just give up - after all they are ‘just customers’ so why should eBay give a flying **bleep**.
Yes, listing topics is often more efficient and saves both time and money, both for eBay and the ‘customer’. But that is not always the case. Yet though eBay will also know that, the last thing they want is to be bothered by us poor schmucks who are are worth just one thing to eBay: money. Once they have our money, it’s ‘go **bleep** yourself’.
Above I have listed other offenders, but there is no ‘safety in numbers’. Just because many ‘big’ tech firms behave like that and essentially treat their customers ‘sheep to be sheared’ doesn’t excuse any of them.
My issue today is ‘Complete savings’: every time I buy something on eBay, I am offered ‘money back’, in this case £20.97 ‘back’ on a £281 purchase. But this is a con and as close to a legal scam as eBay’ and Complete Savings’ lawyers will allow.
You don’t get any money back unless you buy more stuff: so to ‘save’ money you have to spend even more money. Neat, though just for shysters like Complete Savings, not for us, the customer.
But even worse, Complete Savings charge you £18 a month, directly debited from your credit card account, simply to be ‘on its books’ whether you choose to use its service or not.
So I wanted to get myself removed from that programme which pops up every time I buy something, hence why I wanted to get in touch with eBay. But among their list of topics is there listed ‘Get yourself off hooks of one or our legally crooked partners’? What do you think? Is there listed ‘How to stop yourself being targeted by greedy shysters with whom we do business? What do you think.
Yes, you can opt not to join up, but I wonder how many elderly or rather inattentive shoppers sign up thinking ‘this might be a good thing’? But it is not ‘a good thing’ - wwell only for Complete Savings.
Remember, eBay, we ARE your income: without us you are nowhere. So take your finger out and stop dealing with crooks.
NB And even when you raise an issue - challenging feedback, say - no thinking human is ever involved. Matters are ‘decided’ by an algorithm. I came up against that problems when some shyster, nasty seller decided in revenge to leave me negative feedback, destroying my 100% excellent status.
The algorithm decided not to remove it, but I pushed the issue and finally got to speak to someone on the phone, though it took several calls and it was removed. However this was at least ten years ago when there was still human contact apparently. Now . . .
kensgiftshop
·1 year agoYou don't need CS for that.
If you signed up for it, cancel the subscription.
If you didn't sign up, just ignore the messages about it.