What would you do?
There are 2 tracking numbers for my package, one for the seller's country and one for the international part of the shipping. According the the domestic number, the package have been delivered yesterday. None of the tracking site shows where exactly and when I try to ask for more details or proof of delivery, it says my zip code does not match. The international nr shows nothing, only that "tracking details uploaded" 14 days ago, when my parcel was allegedly shipped. I was thinking maybe the domestic shipping company handed it over to the international shippers, but I'm nervous because I can't locate it. The tracking on eBay shows nothing, only that it's on its way and tracking details were provided, but it also says the parcel should arrive between 21 June - 26 June. What on Earth should I do?
lanonita
OP3 years agoThank you all! The package has been located and currently it is on its way to me
spark-chaser1
·3 years agoI'm glad its still moving. I was going to chime in and recommend waiting a little bit ( based on my own experience) beyond the EDD, given that it is an international order and subject to further delays than usually encountered in a domestic shipment. But... It looks like all is good!
mudshark61369
·3 years ago@lanonita,
Since you received 2 tracking numbers, the first domestic one in the U.K. is probably to ebay's global shipping center in that country. WS13 8UR is the postcode for the eBay hub in the UK when using eBay's Global Shipping Program. The parcel will be sent to this address before it is sent on by eBay to the international delivery address. Since it had a delivered scan the hub has it.
Once a package arrives at a hub it will wait there until they have enough packages addressed to Hungary, to be able to get a bulk shipping rate, before sending it on. the link below explains how the program works from the U.K.
https://www.ebay.co.uk/help/buying/postage-delivery/changing-delivery-address-method/international-purchases-postage-buy?id=4057
lanonita
OP3 years agoUgh!! Thank you so much for the postcode! It's there!
janet9988
·3 years agoYou can open an Item not received claim as the estimated delivery date has passed.
Ask ebay to step in if the package does not arrive in a few days after opening the claim.
jerseyboymusic
·3 years agoSee my reply on your other thread
https://community.ebay.com/t5/Shipping/Have-I-been-scammed/m-p/33838178#M450748