Very Disappointet that it's impossible to contact live person about dishonest seller
As much money as ebay takes in fees, ad revenue, Managed payments, and promoted listings, they don't allow someone to answer the phone to report a problem with dishonest seller. Telling me to read an article or talk to expert seller is ridiculous. And I'm not on facebook, so please don't tell me to go look for ebay employees on facebook. Just had a horrible experience with dishonest seller. They keep listing Barbie items cheap, then cancel the listing, LYING to ebay that it was the buyer that asked to cancel. Then relists at much, much higher price. The ebay form says that I cannot leave negative feedback for this wonderful seller for 7 days, and then, I GUARANTEE you that ebay will remove it. So frustrating all around. I am used to dealing with dishonest buyers, now dealing with a dishonest seller for a change
the_robots_dungeon
·3 years agoYes and through the power of word of mouth marketing we can inform everyone that we speak to that ebays customer service practices are waning and that they have allowed it to become a place to get scammed. I’ve been selling and buying on here since 2009 for over 10 years. Ive reported for the first time since selling / buying that there was a problem with my order and they awarded the scammer the money. If there is no way to connect with live customer service people at ebay then i will be leaving ebay in favor of returning to the action figure convention circuit and I will be encouraging others to leave also. I want my $32.00 back ebay. You have wronged me. Make it right. Your policies and profits aren’t as important as the people like me who truly believed in this company from the beginning. Then again I know what it looks like when a company is getting to the point of failing and when they do they don’t care about the customers anymore the clients the employees. So if you’re any of those people and you rely on ebay look out cause when they go they don’t give a crap about you. And because of their own shifty practices trying to bully small time sellers and companies in a truly shameful display of lack of professionalism from an worldwide company google it. They’re getting picked apart from the inside. Being sold bad design after bad design buying the bad changes to their policies and losing money paying for the bad ideas (just like the ihop burgers) I no longer feel truly safe selling on ebay and that’s only started happening over the last year. I don’t feel safe selling high priced items anymore. I feel like i have to video record everything i sell and package to protect myself From basically this ebay siding with the scammer and stealing my money. You can call your policies whatever you want eBay but at the end of the day to ME a client of nearly 13 years you have allowed my money to be stolen by your company’s rules. That’s fine you want to gear your policies to protect scammers and victimize long time customers/clients. I have ended all my listings. I will close down my store permanently and you will loose out on thousands and thousands of dollars of frivolous purchases made by me for the sake of this $32.00 ebay. Get live customer service help again. Think about it - - Amazon is the most customer service friendly website there is. Ebay doesn’t have that kind of money but how is making your customer service weaker preparing you to compete against this giant? Especially when you’re alienating clients like me.
stainlessenginecovers
·3 years agoYou SELL Barbie stuff so you complaining about another seller will probably not go real far even if you could (which you can on Facebook, which you don't NEED to be on Facebook to get to the best US reps out there).
the_robots_dungeon
·3 years agoWhy does it matter what is being sold all sales should be treated equally. It sounds like there is some prejudice in your comment. What are you saying we SHOULD be selling stainless engine whatever’s. I buy and sell my little ponies. And occasionally I sell them for more than your engine coverings or whatever. I also sell transformers and ghostbusters and ninja turtles and yes occasionally barbie items as well. So no people shouldn’t feel self conscious about what they’re selling. Stop blaming the victims of the scams. Ebay needs better live customer service help.