Understanding eBay Feedback: Where and How Do You Research Before Making a Purchase?
Summary: The discussion revolves around how to assess seller reliability on eBay. teddybearsrus asks for community insights on methods beyond eBay's feedback system. stainlessenginecovers emphasizes relying solely on recent feedback available on eBay, while lady_madonna suggests checking feedback percentages, comments, and seller location. mudshark61369 shares guidance on identifying scam sellers using eBay's feedback page. Others, like soh.maryl and fabrics24, highlight the importance of feedback content and note the value of the eBay Money Back Guarantee, focusing on specific feedback patterns to discern seller reliability.
When considering a purchase on eBay, where do you usually check to ensure the seller is reliable? While eBay provides a feedback system, there are often additional places and strategies for researching seller credibility. Do you rely solely on eBay's feedback score, or do you have other methods, such as forums, reviews, or third-party sites? How do these methods help guide your buying decisions? Share your experiences and insights with the community!
profitweb
·2 weeks agoFor seller reputation, I want to see:
Over 100 sales
99% or better feedback score
Good "Recent" feedback (you have to change sort order from Relevant to Recent to view)
I price compare on Amazon or Google. There are many new items listed on eBay with hyper-inflated prices. No thanks!
fabrics24
·2 weeks agoLike others here, it's not just the percentage of feedback, but the type and delivery as well.
If I see a 95% feedback with one or two "SCAMMER!!!!! YOU SOLD ME JUNK!!!!!!!! Give me my munies back!!!!!"s replied to with a "I'm sorry the product wasn't to your liking; as I mentioned earlier, you're welcome to open a return and I can refund you", I'm generally less likely to assume the seller is the crazy one.
But if I see a 99% and the negatives are all carefully worded comments from buyers about poor packaging, missing parts, dirty or used products when described as "like new", refusal to cooperate during an INAD, etc, and I see that the seller responded snarkily/rudely, that sends up more red flags.
It's far from foolproof, but it weeds out a lot of concerns.
soh.maryl
·2 weeks agoWhy not just check the FB the seller has received? Pretty sure it's the only place. And, as well, all buyers need to be aware of the protection of the eBay Money Back Guarantee.
mudshark61369
·2 weeks ago@teddybearsrus ,
If you open the link below and scroll down to my reply in it. You can see how to navigate your way to a seller's classic feedback page, and things to look for that can indicate a possible scam seller. It was originally written as a way to weed out China based sellers, but works to identify other bad sellers as well.
https://community.ebay.com/forum/buying-57914/topic/why-is-ebay-backing-china-sellers-with-a-lie-in-there-post-there-location-171054/#M526369
lady_madonna
·2 weeks ago · EditedI look at the feedback percentage, number of feedbacks, I read all of the feedback comments, I also check to see where the seller is located.
stainlessenginecovers
·2 weeks agoThere are NO other 'sites' or 'reviews' or 'places to check a seller' for 99% of the sellers.
It is just TOO simple to choose a seller, when seeing multiple choices, by clicking the 'feedback' and see what's been going on the past month or so.