Undelivered Order: Fake Tracking Number & Silence from eBay about complain | Buying

shoza-33 · 2024-06-26T09:38:40.929000Z

Item: Smart Ultra Short Throw 4K UHD Laser TV Home Theater Projector Order Number: 01-11563-10366Summary:I am reporting a situation where I ordered a projector but did not receive it. eBay provided a tracking number that turned out to be invalid.Details:Ordered a projector with an expected delivery date of June 17th, 2024.The projector did not arrive by the promised date.On June 18th, I contacted eBay to report the undelivered item.eBay advised that if the issue was not resolved by June 25th, they would take action.On June 25th, I received a message stating the order was delivered on June 2nd.The tracking number provided on June 25th differed from the original tracking number.I investigated the new tracking number and confirmed with DHL Oman that it was not for my order.The tracking number belonged to a shipment from India for a recipient named Santos. My order was supposed to deliver from China.The delivery address also did not match mine.I contacted eBay again to explain the discrepancy with the tracking information.Unfortunately, eBay's response remained the same.Current Status:I have not received the projector I ordered.The original tracking information appears inaccurate.The provided replacement tracking number is confirmed to be unrelated to my purchase.What are my next steps? Please advice

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Undelivered Order: Fake Tracking Number & Silence from eBay about complain | Buying | eBay Community