Two different Sellers Canceled
This week, I have seen something bew trending. I won two auctions from two different sellers. One at .01 plus shipping and the other for 10.00 plus shipping. They had only recueved my bid. The first of the two canceled 4 minutes after payment and the other 12 hours later. The first put the reason that there is something wrong with my address. I emailed them, I informed them that I am well-seasoned seller of twenty years and there is absolutely 💯 nothing wrong with my address. I further explained I know why they did it and to stop because they will recieve defects from ebay and eventually bad feedback. I told them to start it at a price they are comfortable. No thank you or sorry..no email. They relisted it starting at 16.00 bid. The next one I just recieved cancel this morning. It's ridiculous. This one just put damaged/not in stock. When I used to run bids, I send my stuff out if I liked the resulting ending bid or not, this is how you learn, but don't go canceling and do not contribute the making platform a less desirable place. Each have fairly low feedback one 4, and the other 26. They probably do jot care and will just create another profile later. They only have 5 to ten items at a time. Ebay has gone downhill.
woodland_gnome
·2 years agoThe first seller should have automatically gotten a "defect" when s/he cancelled the transaction, but the lie s/he told blamed you and avoided that. The second one got the defect (out of stock etc. being the catch-all for all seller centric problems) . "Defects" are the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
Report the lie at https://www.ebay.com/help/action?topicId=4850 I don't know if eBay will do anything about it (give the seller the defect s/he should have gotten if s/he had taken the blame him/herself, keep the cancellation blaming you from counting toward your Open Transaction Limits) but it's relatively easy to do it that way.
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.