Trying to Cancel Order
I bought an item by mistake. I requested a cancel a minute after ordering. I paid the full amount with debit. What happens next? I don't want the seller to ignore my request and ship the item anyway.
2 comments
I bought an item by mistake. I requested a cancel a minute after ordering. I paid the full amount with debit. What happens next? I don't want the seller to ignore my request and ship the item anyway.
ed8108
·3 years agoThe seller may possibly agree to your cancellation request.
mudshark61369
·3 years ago@dkris-4513,
What happens next depends on how you requested the cancellation, If you cancelled it by going to the more actions button in your purchase history you should receive a message about that in the next day or so. Do keep in mind that sellers do not have to agree to cancel a transaction. When you clicked on the commit to buy button, you entered into a contract with the seller, and it takes both parties to a contract agreeing before it can be cancelled.
If all you did was message the seller and ask them to cancel the transaction, they may or may not have received it. If the seller is a high volume one, and located in another country, they may use a system that automatically sends an order to a 3rd party warehouse as soon as you paid, and they can't stop it.
The link below explains the cancellation process.
https://www.ebay.com/help/buying/buyers-can-cancel-order/buyers-can-cancel-order?id=4004