Trying to Accept Counter Offer But Can’t
I’m a buyer trying to accept a counter offer, however, when I press the “accept†button, I get a notification stating that there is an issue processing my request. I’d like to get this resolved before listing sells to someone else.
6 comments
bonanza125
·1 year agoAre you having issues purchasing other items as well or just this one counter offer?
janet9988
·1 year agoSellers can send out counter offers to more than one buyer. I would assume someone else bought the item before you did.
3dgdoc
OP1 year agoIf that was the case, why is the listing still up?
kathiec
·1 year ago@3dgdoc
I'm presuming since you have no listings that you're the buyer here. The first thing I'd do is check to make sure the listing didn't sell. If that's not the case try using a computer if you're on the app or try another browser if you're on the desktop version.
3dgdoc
OP1 year agoThanks for the advice. Yes, I am the buyer. I’ve tried what you’ve suggested, and I’m still encountering the same issue and message. Any other ideas? Thanks!
christworks
·1 year agoIf the listing sells to someone else, wouldn't it mean they bought it at your asking price? Isn't that better for you? 😶
To answer your question, I've noticed the offer feature messing up sometimes, both when sending and attempting to accept offers. I have noticed this tends to happen when sales are processing, either starting or ending. Do you have any sales that could be starting or ending? Give it a couple of hours, then try again. You may want to let your buyer know as a courtesy that you will accept their counteroffer but you are getting an error when you try to accept it. Let them know you will keep trying.