Truly lost, so disheartened, I would never guess this was ebay | Buying

prettyamber11 · 2024-05-27T14:17:14.505000Z

Hey, I could really use some help. I had a return set up through eBay's buyer guarantee. Last week, I talked to an agent and asked when I needed to return it by. They told me May 27th, even though the terms say 21 business days and I opened the case on the 6th. I dropped off the package yesterday, and then around midnight, I get a message saying the seller closed the case a day early. Clearly, an agent manually did this. I know some might say I could have sent it earlier, but I was told I had until the 27th and stuck to that. Anyway, I got on at 5 am to ask if I should recall the package. They told me to wait 1-2 days and they'd contact me. Something's not right here. The agent wasn't helpful and even disconnected on me. But the worst part is, last night when I saw all this happening, I was done. I've only left negative feedback 1-2 times in 15 years and thousands of orders, and those were clear scams. I'm usually really considerate of sellers, but this has put buyers at risk and been unfair to good sellers who maintain similar feedback. Recently, I've spent thousands on 100 orders, and maybe it's the category I'm collecting, but a lot of sellers are just awful. Truly shocking. It's like they're gambling on the condition. So, for the first time, I decided to leave negative feedback because I was ripped off with no resolution. I wrote, "grossly misrepresented listing. Be careful." That was it, and it was the truth. Later, I see it was removed. Just for quick reference, when I first contacted the seller his defense was that it was my fault for not asking if "very good condition" was true or if it had any dents, chips, scratches, or damage and I should have asked for photos where he didn't hide the defects. I'm not kidding. And he claimed no returns in writing, so he was protected. I know PayPal is an option, but I also want someone at eBay to look at this. Ill wait till end of day, Im glad its Memorial Day so it may give some time to intercept. But dude, eBay are savages, would not be surprised if they tell me to essentially shut up if Id ask for a refund once he got it. The agent gave me no answer about the feedback, essentially told me to shut up and disconnected, no joke.

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Truly lost, so disheartened, I would never guess this was ebay | Buying | eBay Community