Trouble trying to send a video to a seller

Locked

Discussion interactions are currently paused.

I would need to send a video clip to a seller, to show how (poorly) an item works. Seems like I can attach pics only to a message. That won’t work, because I need to show a motion. How about sending a link to the video, if I upload it on the net? Can that be done?

504c605vette

144 View listings

Posted 3 years ago·Last reply 1 year ago

3 comments

kh-shakhib

·1 year ago

0 View listings

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.

kathiec

·3 years ago

1071 View listings

There's no need to jump through hoops to send a video to the seller. If the item doesn't work, go to the listing in your purchase history and click the Return button. Select that the item is not as described. Ebay may require you to attach a photo, but not a video. Then follow through with the eBay case to return the item and get a refund.

gt-5000

·1 year ago

8305 View listings

As a seller this is very inconvenient. Why should we have to pay to send a defective item back just to provide a refund?

There are so many scammers on eBay we cant trust buyers to be truthful when they say something is not working.

A 10 second video can get them a immediate refund and save the seller shipping costs.