The seller needs my send me warranty card for my purchased item.
However, your censoring activity prevents me from sending to the seller my mailing address. How can I provide that info to him/her in order to receive warranty card? Item was listed as new, but new means it's warranted by manufacturer, ergo the seller has NOT completed delivery of the item.
5 comments
kensgiftshop
·1 year agoIf it had a manufacture warranty, the warranty information would have been in or on the original package.
mudshark61369
·1 year ago@hankjeff,
"Item was listed as new, but new means it's warranted by manufacturer, ergo the seller has NOT completed delivery of the item".
That is not necessarily true with all online purchases. Some unrecognizable or off brand items do not come with a warranty at all.
If you bought a brand name item, it might be listed as new but if it was not sold by an authorized dealer it's warranty would not be in effect. Many new items are sold on ebay that have been superseded and/or have gone out of production. Often those items are auctioned or sold as overstock and in most cases the Mfr. will no longer honor the warranty.
If bought an item that said the seller offered for example, a 1 year store warranty. There is none after 30 days, the length of time ebay gives you to file a not as described dispute after receiving an item. If no copy of the warranty was posted do not assume you will get one. Always ask the seller to provide a photo or scan of it before buying. Most times there will not be a reply.
As others have said the seller already has your address. If they have asked you for it, that is probably a ploy to keep you from filing an Item not as described (INAD) dispute within the 30 day time frame you have. If there was no mention of the item having a warranty you could lose the dispute.
redmodelt
·1 year agoYour seller is not here. The "your"s here are other buyers and sellers, not eBay employees. All we can do is make suggestions.
tobaccocardyahoo
·1 year agoNew condition on Ebay does not require the manufacturer's warranty is in effect.
If you did not receive the warranty card with the product, I would guess that there is no warranty.
If the seller claims he is going to mail you the card, why can't he send it to the address he shipped the product to.
Something is not kosher. I'd file the item not as described request for the item before the Ebay Money Back Guarantee goes out of effect at 30 days after delivery.
simba6
·1 year agoMost warranties don't transfer. If you purchased from the seller they have your ship to address.