service or lack thereof
I will NEVER purchase anything from EBay again. I never received a confirmation email after ordering so when the charge appeared on my AmEx I was baffled. I disputed the charge since you all don't answer the phone at all times. They reinstated it as apparently you all confirmed it without notifying me. Subsequent attempts to reconcile this matter were met with rude phone responses and lengthy searches. Your online account pages are a joke. You are a disgusting company and I've had it! Go fly a kite!!!!!!!
7 comments
redmodelt
·3 years agoor did you check eBay messages? When you went to the pay window and hit pay, the next screen would have been the confirmation window that would have shown the order was in. That should have been enough to show what you needed. The others are just more of the same.
12345jamesstamps
·3 years agoWe have too much rain today to fly a kite....maybe tomorrow.
janet9988
·3 years agoIt is not windy enough.
Unavailable member
·3 years agoWho is this “you all†you keep referring to? You’re re not talking to eBay here.
eBay doesn’t have a number for you to call, they call you. Help & Contact
If you didn’t get a confirmation eMail about something you bought then check your purchase history.
Purchase History
Also you didn’t buy anything from eBay, you bought from a seller ON eBay.
By the way the term is y’all not you all.
femmefan1946
·3 years agoYou are probably wrong.
Unless someone used your card without your knowledge, the information about your purchase is in your My eBay->Purchase History-> All Purchases-> dropdown menu -> 60 days/2023/2022/2021
After checking there:
The phone reps have a terrible reputation for getting you off the phone as soon as possible even if that mean giving you the advice you want to hear instead of the advice you need to have.
https://www.facebook.com/eBayForBusiness/ — Message button in upper right on landing page.

https://twitter.com/askebay?lang=en

https://community.ebay.com/t5/Selling/How-do-I-contact-Customer-Support/m-p/32016431#M1783851 -> Automated Assistant, type AGENT -> enter. You will then get more options.


The social media Chat accounts are covered by trained eBay employees with some authority.
And you get a transcript so you can compare what you heard with what you were told.
fab_finds4u
·3 years agoThe charge on your credit card account is proof you purchased and paid for the item.
Your Purchase History is a valuable tool, too.
buyselljack2016
·3 years agoYou ordered. You disputed the charge. You think you talked to eBay.