Sellers not shipping item just generating fake tracking. - need help please! | Buying

chotovich · 2023-10-13T23:21:46.595000Z

Hello,I have had an issue lately where I have ordered and paid for items. Once the item has been paid a tracking label has been generated by the seller but the item is never physically shipped. Low and behold 2 weeks later when the item doesn't arrive I then have to wait further time before ebay can step in. This has now happened to me a few times most recently in the last 2 weeks.I have contacted the seller before I have placed order to confirm they will ship and the seller is always very responsive, but very difficult to contact after you pay to inquire about the item being shipped! I have been on chat with ebay agents multiple times which have all told me something different. Unfortunately the result is always a refund and no closer to getting my items. I'm frustrated with the sellers and with ebay who seem to only say the seller may face some sort of downgrading. All sellers have decent feedback 95%+. How can I get confirmation the item has left the sellers premises? How can I get ebay to act when this doesn't happen and there is a fake tracking number with no movement? What can I do to stop this happening in the future?

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Sellers not shipping item just generating fake tracking. - need help please! | Buying | eBay Community