Sellers links all unclickable so cannot contact seller or view their stores etc.
I'm shopping for a common bodycare item and have opened nine offers in different tabs, but I cannot contact the seller on any of them except one.
Example of item seller is not clickable on:
https://www.ebay.com/itm/293814647324?epid=1400390189&hash=item4468b7ba1c:g:GpUAAOSwB5pdQXZQ
The only one of nine offers where seller links are clickable on:
https://www.ebay.com/itm/175740967797?epid=280106505649SR9ThvZu7Yg
What is going on? I got the same problem checking another random item: lightbulbs.
I am on Microsoft Edge and using Chrome as browser.
I have 100% positive feedback.
Any help appreciated.
3 comments
mudshark61369
·3 years ago@softlavender,
Are you opening listings and the right hand column with the Money Back Guarantee and seller info including the contact seller button disappears? If so that has been happening to myself and others as well. Refreshing the page should cause the seller info to reappear and you can use the contact seller button when it does, but it may only be displayed for 20 seconds or so. Sometimes refreshing the page a couple of times get the column to stick.
softlavender
OP3 years agoThe columns are always there, but the seller links are all unclickable. See the example items I posted.
mudshark61369
·3 years ago@softlavender,
When I opened your links, the column with the Money Back Guarantee and seller information box, disappears after a few seconds. What you are experiencing may be the start of it happening to you eventually also. If you copy and paste the body of your original post to the link below, On the Share Community Platform Feedback board, maybe we will get a response, from one of ebay's techies.
https://community.ebay.com/t5/Share-Community-Platform/Right-hand-column-disappearing-on-listing-pages-after-a-few/m-p/33921327#M34811