Seller's account has been sending me the same message for 3 weeks. Can't get it to stop.
I bought a rear mower wheel but the seller accidently sent a front wheel. I contacted the seller and he emailed me back instructing me to send the wheel back and they'll make it right. They provided a call tag so I'm good there. The problem is I have been receiving the same email every hour on the hour for the last three weeks. I've asked them to stop but they claim it's a glitch and they will look into it. Is there anything I can do on my end to make it stop? Thanks!
8 comments
gadzuuks
OP1 month agoHi Mark,Sorry, I have attached this return label for you below. Please use this label to return this package. Once this return is received, we will happily send out a replacement.Regards,GLE Customer Support
lady_madonna
·1 month ago@gadzuuks
It is strange that they sent you a return shipping label without you filing a return request.
I would file an Ebay return request in order to receive a refund. There is no guarantee that the seller is going to provide the replacement.
gadzuuks
OP1 month agoI'm not worried about getting a replacement wheel. I have plenty of time to file a return request if they don't make it right. Just trying to stop the messages from coming in every hour.
kensgiftshop
·1 month agoWhat does the email say?
gone.c-33
·1 month agoIs it an actual email or an eBay message?
gadzuuks
OP1 month agoeBay message
mtgraves7984
·1 month agoSo, the same email every hour says "... send the wheel back and they'll make it right"? Did you open a Return request? If so, did you send it and did you used the label provided in the Return?
gadzuuks
OP1 month agoI did not open a return request. They issued a call tag and have been very helpful. Not worried about getting a replacement wheel. Would just like the messages to stop.