Seller only shipped 1 of 2 items | Buying

pdtuesday · 2025-12-09T22:06:28.443000Z

I purchased two identical products, each weighing approximately 2 grams, so they were shipped together in a small bubble mailer. However, I only received one of them. I have contacted the seller and am currently waiting for a response for over 48 hours already. Based on my research, I believe I should initiate a return under â€œitem not as described/missing parts or pieces.â€ My question is: when submitting the return, should I select a quantity of 1 or 2 out of 2? I only have one item in my possession, so selecting one seems logical, but since I was supposed to receive two, I am unsure whether the correct option is to select both.

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Seller only shipped 1 of 2 items | Buying | eBay Community