Seller Not responding
Hi. I purchased 4 items from the same seller on 4/5/24. I have purchased from this seller before, and response time has been timely. Items have always shipped within a day, and that is stated in the listing when I click on it as well. I requested a combined shipping invoice from seller for all 4 items on Friday 4/5. No response by 4/6, so I decided to pay the extra $3. Nothing has been sent as of today, 4/10/24. I've sent 3 messages just to make sure everthing was ok with the seller, and when my items would ship out? No response. I thought an emergency situation might be the cause, but just noticed that the seller listed new items today. How should I handle this with the seller? Or ebay, should it come to it? Again, I've bought from this seller several times before, and the communication has always been excellent, and the shipping super fast.
kathiec
·2 years agoThe seller could have had an emergency or a houseful of guests if they were in the path of totality on Monday (I know my house has been full). And the new listings could be automatic relists. If you've sent three messages, there's no need to send more. Look in your purchase history to find the last estimated delivery date. You can open an item not received case the day after that date, but since you have 30 days after to open the case you might wait a few more days. But if the items don't arrive go to each listing in your purchase history and click 'I didn't receive it' under More actions to open a case.
12345jamesstamps
·2 years ago"purchased from the seller before"....you are considered a "repeat buyer"....which us all sellers love.
"listed new items today"...items could be timed when to post.
I would not bother with the seller about this...don't want to get blocked...and yes....sellers will block buyers if they get too many emails from a buyer and such.
Play it cool and see what happens.