Seller made a mistake and what to do next? | Buying

einwaltert · 2023-02-22T08:51:04.958000Z

Should I open a case or just leave negative and move on? Prior to the purchase I verified how much chain was on a 25â€™ roll the seller had listed. I needed two loops of 196 links and the 410 links the seller responded with would give me a little extra. After cutting the chain I then realized that I didnâ€™t have the 410 links I was told and now didnâ€™t have enough for the two loops I needed. I reached out to the seller who has been slow to respond and hasnâ€™t engaged the conversation. Iâ€™ve tried to work out an amicable solution knowing this was just a mistake and they still wonâ€™t engage. At this point Iâ€™m tempted to just leave negative but Iâ€™m also wondering if I shouldnâ€™t open a case? I donâ€™t want a refund and I cut the material so I canâ€™t return it either. Not sure what to do next so Iâ€™m turning to the group for some advice. FYI, this isnâ€™t the first time Iâ€™ve had this problem with the seller. I had to get eBay to step in once before when the seller became threatening over a claim that I filed. If I open a case Iâ€™m sure heâ€™ll behave the same the same way again. After this is over, I think Iâ€™ll block him so I donâ€™t buy from him anymore. â€ƒâ€ƒâ€ƒ

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Seller made a mistake and what to do next? | Buying | eBay Community