Seller is not giving me refund for an item which has not arrived.
Seller [Removed by Moderator] is not giving me refund for an item which has not arrived, while he seems to be ignoring my latest messages. What are my options for getting a compensation?
1 comment
kathiec
·10 months ago@murat-906
Your purchase is covered by eBay's Money Back Guarantee, which is linked in every listing. On the day after the last estimated delivery date go to the item in your purchase history and click 'I didn't receive it' under More actions to open a case.
These instructions apply if there's no tracking or if tracking shows undelivered. If tracking shows delivered to the wrong address this procedure won't work. If that's the case come back here and we can tell you how to proceed.