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Discussions
  • Buying & SellingChevronRightIcon
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seller does not respond to me

Saludos, quiero que me ayuden con mi paquete. El vendedor no me responde y ha pasado el tiempo. El paquete lleva 2 meses en el aire y no se que hacer. por favor, ayúdame. Le escribi y no responde

luisaluciano_0
luisaluciano_0
29View listings
Posted 2 years ago·Last reply 2 years ago
                                       
         
2 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               

Unavailable member

·2 years ago
Their profile isn't available.

Unfortunately, eBay doesn't require communication between buyers and sellers, although it is good business to do so.

If the last estimated day of delivery has passed by more than 30 days, I'm afraid eBay can no longer help since Money Back Guarantee is only for 30 from the last estimated date of delivery. 
If you paid with a credit card you can call them to file a chargeback to get your money back. 
If you paid through PayPal you can file a chargeback through them you have 180 days to do so. 
Good luck.  

Desafortunadamente, eBay no requiere comunicación entre compradores y vendedores, aunque es un buen negocio hacerlo.

Si el último día estimado de entrega ha pasado más de 30 días, me temo que eBay ya no puede ayudar, ya que la Garantía de devolución de dinero es solo por 30 días a partir de la última fecha estimada de entrega.

Si pagó con tarjeta de crédito, puede llamarlos para presentar una devolución de cargo y recuperar su dinero.

Si pagó a través de PayPal, puede presentar una devolución de cargo a través de ellos. Tiene 180 días para hacerlo. Buena suerte.

                                       
luisaluciano_0

luisaluciano_0

OP2 years ago
29View listings

Entonces eso quiere decir que pedir mi dinero. Y que garantía tengo de seguir comprando por esta página si mi dinero no tiene garantía por más de 30 días.

                                       
                                                                                 
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