I made a purchase and the seller deliberately sent something else. I have initiated a return, but almost a week later they sent me a label which required me to pay for return post (their responsibility in this case.) I contacted them about this and several days later they said they'd look into it but almost a week later again, I have heard nothing from them, and only have a few days remaining before I am supposed to have posted it. The eBay guidelines state that under the returns...

@namelessgarden wrote:The case I opened was for Item Not as Described The label states that postage is payable though, so have they provided the incorrect label, or so I simply take it and get a lodgement receipt for tracking purposes? If the lodgement isn't too tight (and you can work it loose) @namelessgarden you will of [sic] to get that sorted (in numerical order) or when the phone is engaged (to be married). Instead leave a private message at this p...

Seller Delaying on return | Buying

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