Seller cancelled oder after I won I suspect because they didn't get as much $$$ as they thought
Hi everyone. I won an auction last night for a lot of records. There was an interesting bootleg in there that I really wanted. I won it for $100 which surprised me compared to the value of the lot. Unfortunately the seller immediately canceled my order after the auction ended. They stated it was because the items were out of stock. How could all 8 LP's be out of stock? I should've been given the opportunity to buy the auction if most of these records were still available. I suspect the seller just wasn't happy with the $100 winning bid and wanted much more.
I have no options to provide negative feedback because there is no sale. Am I missing something? I see no options to open a case with eBay either.
Does eBay really work this way? What a terrible model to allow sellers to manipulate the system to ensure the highest price. There won't be any great deals on eBay if this continues. It protects the seller to ensure they always get the top price.
Thanks in advance for any help.
janet9988
·2 years agoYou should not be buying a bootleg copy. Those are illegal.
sapphire_studio
·2 years agoIf it makes you feel better the defect they get for choosing the honest reason that "it's out of stock" (and not lying and saying you asked to cancel) is a very serious defect and they can only get a few of those before they go below standard and have to pay a lot more fees and then eventually get suspended. As a previous poster said there is a way for you to also leave feedback. Keep it calm and factual so it doesn't get deleted.
Before you leave feedback consider reaching out to him and making an offer on the one bootleg record you were interested in. Pretend like you believe him that it's out of stock and say something like you're not sure which of the records is out of stock but you really were only interested in that one and ask him if he would you take $___.
janet9988
·2 years ago"Before you leave feedback consider reaching out to him and making an offer on the one bootleg record you were interested in"
You should not encourage illegal behavior .
woodland_gnome
·2 years agoThe seller already got a "defect" when s/he cancelled the transaction (unless s/he lied to eBay to blame you, in which case we'd need details especially what eBay said the reason was in the cancellation notice). That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.
mudshark61369
·2 years ago@jonalar66,
Despite what the previous post says, this does not happen that often on ebay. It does happen fairly often with new sellers, or those who are not experienced using eBay's auction format. That is just one reason why you should check the feedback profile page of each seller you intend to buy from.
"How could all 8 LP's be out of stock? I should've been given the opportunity to buy the auction if most of these records were still available".
Since this was a lot of 8 albums, if one or two of the albums was not available, they could not send you all of the items you paid for, so the whole transaction would have to be cancelled. What would you have done if the bootleg you were interested in was one of the items out of stock?
As seller, you cannot renegotiate a won or sold listing's price until after a payment has been sent. Otherwise the only other option would be for the seller to get you to agree to cancel the transaction and relist the items as a private listing for you, at a lower price. If you had already paid then a partial refund could be arranged. Since you have sold on ebay you should know those things.
By canceling the transaction the seller did get a defect on their account, which depending on how many items the seller had sold, could have serious consequences for them. That will usually cause a seller to rethink what they have done. Those who cancel too many transactions will be removed.
"Does DoeBay really work this way? What a terrible model to allow sellers to manipulate the system to ensure the highest price. There won't be any great deals on eBay if this continues. It protects the seller to ensure they always get the top price".
When you were selling on ebay, did you list your items at bargain prices or with very low starting prices for your auctions? If you did not then why do you think other sellers want to list bargains for people to buy? Despite what ebay says about their auctions being "a great way to get the item you want – at a bargain price". That is not why sellers list items as auctions. They are hoping to get the highest price possible, and if they weren't getting good prices how many sellers would continue to list items as auctions?
eBay has no way to force a seller to complete a transaction, just as they cannot force buyers to pay.
campanaelia
·2 years agoThis happens often with ebay sellers when the auction winning bid was too low. Ebay doesn't care if you wasted your time or money. Soon many will chime in about how the seller will receive a defect for being out of stock and that is supposed to satisfy you. It doesn't seem to worry sellers too much from cancelling though from what I see.