Scammed | Buying | eBay Community

j7rojas · 2024-01-26T00:06:36.322000Z

So I preordered an item from ***on June 14th 2023, it was for a pre-order item totalling US $576.11. When November came, I contacted the seller for an update, they asked me to wait until end of November, so I waited, then end of November came and they asked me to wait until end of December (I've had this happend with other pre-orders of this nature so I didn't think anything suspecious was happening) Now in January they have simply stopped replying, despite me asking for more updates and eventually I asked for my money back. I eventually was able to get a hold of an ebay representative, I explained my situation and asked if they could help. They pointed out that it was past the 90 day Money Back Gunratee but if I feel I've been scammed they would help. It's been two weeks now since that call and I haven't heard from either the seller or ebay. I've been using ebay for over 10 years now and I've never had this happen before. Now that it has I feel like I've been thrown to the curve. As a customer I feel we are not taken care off and even if we want to make the argument that it was past the 90 days and I can't get my money back, ok but why can't I so much as leave a bad review? Or report them as scammers? This is the worst customer service exerpiece I've ever had. I'm never using this website for another pre-order ever again, and if it violate ebays 90 day policy where is the option to report the seller?I've contated Paypal and my bank and they both asked that I get ebay to hlep me resolve this.

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