Purchased an item a while ago, seller has not shipped and will not respond to messages. Any advice? | Buying

man0war9 · 2024-03-14T15:45:38.801000Z

Hey everyone,I purchased an item roughly a week ago, and waited the three business days for the seller to ship out the item. After the three business days elapsed I sent a friendly message asking if they would mind providing a tracking number IF they had sent out the package. In doing so I hoped more than anything I would get a response, indicating that the seller had the intention to ship the item in the first place (I understand everyones got lives outside of eBay so I am not worried about the timeframe - more so the lack of response). I sent that message a couple days ago and they still have not responded. I may be overreacting (and let me know if I am!) but I am slightly worried about the situation as I have used eBay for several years as a seller and buyer and have never had something like this happen. As a seller, if for whatever reason I experience a delay shipping an item out, I always take the initiative and inform the buyer. I am inclined to refund the item before to much time elapses, though I wanted to get advice on the matter before I react rashly. I was hoping that someone who was once in a similar situation or any sellers or buyers with eBay experience would be able to chip in on the subject. Let me know whether I am in the wrong, I should wait for more time to elapse before acting, or do things seem off to you and should I address the issue now? Thanks for the time everyone I really appreciate it!

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Purchased an item a while ago, seller has not shipped and will not respond to messages. Any advice? | Buying | eBay Community