Poor customer service illegal transaction | Buying

mister_pixel_legacy_gamming_addons · 2024-01-28T00:12:21.545000Z

I have any issue with ebay had to file a billing dispute for 4700.00Ebay Account was hacked and reported the fraudulent transaction the same hour the order was placed. And reported it to boa. Ebay says the fraudulent transaction would be canceled before the item shipped. Well guess what the hacker used my account to buy the item and then uploaded a false tracking number that says delivered to my zip code. I called ups and verified the item was never delivered to my address . Ups will not allow to give you information were the item was delivered for security reasons. I sent boa a 13 page report of emails to eBay phone records and ups documentation where the item shipped from.Ebay customer service is incompetent liars and said they could not cancel the transaction . The case was found in favor of the hacker who made the account in a 3rd world country and now that account is closed.my credit score is shot due to the bank of america card being over balanced with no provisional credit being applied and said it takes 90 days to investigateEither way I know I will win the case as I have phone records calling into Ebay and bank of america all the way from the illegal transaction took place that same hour, through when the 4700 was in a pending holding status for entire week. I even reported to Ebay when the hacker uploaded the Ebay false tracking number after the item said delivered and told them the item was not delivered to my address . I mentioned this on my Ebay dispute case and lost. Ebay then told me not to do a credit card dispute then tells me after I lose the case to do one. Hillarious

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Poor customer service illegal transaction | Buying | eBay Community