Payment Dispute and filed - finally resolved. | Buying

bluzie51 · 2024-10-15T20:33:49.890000Z

Three months ago I sold a watch - buyer made an offer on listing, wasn't insulting so I accepted. Transaction went smoothly; fast payment from a long time established account. Item boxed and shipped next biz day, tracking and delivery went without a hitch. Two days after delivery received the buyer leaves me positive, glowing feedback for fast shipping, watch in great condition and just like one he had 20+ years ago. Fast forward exactly 30 days and I get a message from Ebay saying customer is disputing payment, told his institution he couldn't recall purchase. Ebay says I'm protected I don't need to do anything and will be resolved in 2-8 weeks. FF to today nearly full 8 weeks since dispute filed and I get message from Ebay saying buyer's institution sided with him but I'm still protected and money isn't coming out of my end. During this whole process Ebay never asked me to provide any info to help prove buyer bought and received item. I also noticed my feedback rating was decreased by one - was trying to figure that out until I saw message of resolved dispute. Scrolled through and the feedback that this person left has been scrubbed. What I was curious about is does Ebay even contest anything from the banking institution and was it Ebay that scrubbed the feedback? Case seemed pretty cut and dry to me that buyer made purchase and received item but scammed his bank and eBay to get a refund. Never once did buyer ever contact me saying they had a problem or just wanted to return so being the eternal skeptic I always assume someone is trying to get over on someone else. This was my first payment dispute, so is this a normal resolution?

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Payment Dispute and filed - finally resolved. | Buying | eBay Community