Package delivered to wrong address but same city and zip code | Buying

10daysafter · 2023-10-17T16:56:26.664000Z

I want to warn people on how I was scammed and eBay's Money Back Guarantee did not protect me. I purchased a guitar. On the day of delivery, it said the package was delivered at or near mailbox. A guitar wouldn't fit in a mailbox and it wouldn't be left in the street next to the mailbox. Being over $750 it should have gotten a signature or at the very least been left on the porch. But I wasn't sure there was any foul play involved yet. Eventually I went to the post office and found out the package was delivered to a different address. I opened a dispute with eBay saying I never received the package. Unfortunately the seller was smart and delivered the package to a different address but with the same city and zip code. So when you look up the tracking number it will show as delivered to the correct city and zip code. So eBay sides with the seller. As far as proof that a signature was obtained, all the seller needed to do was provide a fake delivery confirmation that had a random signature on it with my name spelled out. I was able to see it and it wouldn't have been that difficult to make. After several trips to the post office, I was able to get the GPS location of the delivery, a Product Tracking & Reporting showing the delivery address and also the package weight and size. Also, later, I even got a photo of the package. It was just a padded envelope, so definitely not a guitar. And it had someone else's name on it. But unfortunately I didn't know I only got one shot at the appeal. When I made the initial dispute, the eBay rep made it sound like I had nothing to worry about. So when eBay sided with the seller, I was caught off guard and made the mistake of immediately appealing and submitting the proof I had at the time. Even though I said I would be going to the post office that day to get more proof, they closed the case and wouldn't consider the additional documentation I provided. I also opened a dispute with PayPal and the financial institution but have encountered different roadblocks there. All this to say, if you are a victim of a similar scam, hopefully I can share some information so you can avoid getting scammed.

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Package delivered to wrong address but same city and zip code | Buying | eBay Community